About Commissioning Me

Thanks for considering me for your project! Please only start a request if you find a service details and my Terms of Service acceptable.

Terms of service are subject to change without notice.

 

If you have requested an order, this means you have read, understood, and agreed to my terms.

Before you order, please make sure to have read my Terms of Service. These terms apply to private commissions only. This information does NOT apply to commercial work, therefore the art can only be used for the client’s purposes.

 

Violate or disregard my terms and conditions:

• Cancel all art commissioned by me.

• Refund payment(s) (if applicable).

• Prohibit you from commissioning me again.

• If you contact me on a different account, you will be blacklisted.

 

All prices are base prices. Things that might increase the price are complex character designs, the number of characters, the inability to provide a good visual reference, complex backgrounds, and the amount of detail in the image in general.

PROCESS & DELIVERY:

• Please don’t rush me, because I want to take my time with your commission.

• Please be patient because I want to be in the right mood to fully work on your commission.

• I will notify you when I have started on your commission and you, therefore, lose the right to a refund.

• While I’m working on your commission I will make reviews with you to make sure I make it just right for you!

• The amount of reviews depends on the complexity of the work.

• During the reviews, you will see work-in-progress and these images will usually include a watermark.

• The time it takes to finish your commission varies from 1 week to 3 months depending on factors such as health, the complexity of the commissioned piece, other work, and con seasons.

• If anything comes up that will slow the progress of the initially estimated delivery time I will let you know ASAP.

• Once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product and there will be NO SHIPPING of any kind.

 

ORDERING & REVISIONS:

• I have the right to reject a commission without explanation.

• Please fill out the form properly to avoid any misunderstanding.

• I only work with colored references. If you’d like a specific background, please do tell me.

You can send me reference images to get inspired from too or even color schemes:

REFERENCES –

  • Reference of the character(s)
  • Pose/Expression
  • Outfit (if the reference doesn’t have the outfit you want)
  • Reference of the background (if you requested a complex background)

• If I make a character mistake in the sketch, please point it out so I can correct it.

• It is the commissioner’s responsibility to provide specific details of the character that should not be overlooked.

• I have the right to refuse, to revise, or to correct something.

• Please note that I have a specific style and will not change it or emulate another artist’s style.

• Changing character(s) after I start with your commission is not possible. If you insist, you will have to pay extra.

• Once I confirm your order, I will send the first draft without color for you to view. You can make any big changes if needed.

• Once you confirm the first draft, I will continue to work on coloring and I will send you the colored draft for you to view. You can make any small changes such as eye color or background color.

• You get 3 rounds of revisions on the commissioned piece included in the price. I will not re-draw after the final drawing has been approved and submitted.

• A fee will be added if you want something changed on the final drawing—unless there was a misunderstanding on my part. The extra charge depends on the change you want me to make and is usually based on an hourly wage.

• Don’t make any edits to my art in any circumstances. If you want any edits, let me do it for you. But if it’s something that makes me uncomfortable, it’s an instant blacklist+block.

 

REFUND / CANCELLATION:

• I have the full right to refund you for whatever reason and without explanation.

• I have the full right to cancel an order for whatever reason and without explanation.

• The buyer is not allowed a refund once I start working on the commission.

• If, for any reason, I am unable to start your commission, you will receive a full refund.

• If you cancel your order before I start it, you can get a full refund.

• If you are getting a refund, do not request a PayPal chargeback. I will transfer the money back to you myself.

• If you request a PayPal chargeback at any point when you were not allowed to ask for a refund you will lose all aforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply PayPal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.

 

PAYMENT:

• I will only work after I receive payment.

• All payments via PayPal must be made in USD for international orders and MYR for Malaysia orders via bank transfer.

• Don’t send me any payment before I have agreed to give you a slot and requested you to send me the payment.

COPYRIGHTS / USAGE POLICY:

I, Aimi Hikaru (the artist), claim the rights to the produced drawing, not the buyer. Therefore I am allowed to use the copyrighted artwork to:

• Promote myself with it everywhere

• Publish books with it (artbooks, etc.)

• Display it everywhere to my liking (website, social media, etc.)

• Post it wherever I want

 

The buyer is allowed to:

• Use the commissioned piece for personal use unless agreed otherwise (you can upload it on all your social media profiles, forums, etc.)

• Print the artwork and claim the character(s) as their own, but not the artwork itself.

• Use the artwork to promote themselves. You are not forced to give me credit when you post it but it is very appreciated.

• Use the artwork on their YouTube channel and in monetized videos as long as the artwork itself is not the main subject for the earnings.

• It is the commissioner’s responsibility to save all artwork as I clear out my stash frequently.

 

 

THE FOLLOWING IS CONSIDERED COPYRIGHT INFRINGEMENT:

• Reproducing/using the copyrighted artwork commercially – means making money off it in any way.

• Claiming the artwork as your own

• Removing my signature from the artwork

• Altering the artwork without my consent

• I reserve the full rights to the image and its use/distribution unless otherwise agreed upon (rights to the image for your non-personal use may be purchased at any time).

 

By purchasing a commission from me (Aimi Hikaru) you agree to purchase my services only. If you have a problem with any of the below conditions, they may be changed if discussed with me before paying for your commissioned piece.

Please read the terms carefully:

I, Aimi Hikaru (the artist):

• I reserve the right to cancel and refund the order at any time for any reason.

• I retain all copyrights over the commissioned artwork.

• I will NOT claim the intellectual property (IP) of the commissioned artwork.

• I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.

• I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.

 

You (the customer/commissioner):

• You may upload the commissioned artwork on any website and social channels.

• You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD services, making prints, etc.)

• You may NOT alter the commissioned artwork without my (the artist’s) consent.

• You MAY be allowed to sell the artwork if it is a part of an Adoptable. Please discuss this with me before paying for the artwork.

• You retain the rights to the intellectual property (IP).

• You may NOT use the commissioned artwork for commercial purposes.

If you have any questions, please contact me via email. Thank you.
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